Money Back Guarantee Details
We have a thirty day money back return policy on repair parts. You may return your new, unused part in its original wrapper within thirty days for a refund. Shipping and handling charges are not refundable unless we select the wrong part for you. Please call 800-518-5388 to request a Return Authorization Number before sending your part back.
Complete Water Coolers, Drinking Fountains and Sports Bottle Fillers
We have a thirty day money back return policy on complete water coolers and drinking fountains. It must be returned in original package and in new resaleable condition. Customer is responsible for return shipping charges of $46.50. Water Coolers cannot be shipped UPS as it damages the cooling system. A refund less original shipping charges will be issued upon inspection and acceptance by our staff. If you need to return a water cooler or drinking fountain please call us and we can help you arrange return shipping.
**Note:Freight items are subject to a 20% restocking fee if returned. If needed, please call to verify you are ordering the correct item, or if you have questions 800-518-5388.