Kully Supply, Inc Shipping & Policies

Shipping Charges in the Contiguous U.S.

Shipping rates are based on what type of item you order:

  • Parts Orders - Shipping = $8.50
  • Complete Drinking Fountains, Water Coolers, Porcelain Fixtures and Combination Eyewash / Drench Showers - Freight Shipping = $46.50
    • Ordering more than one unit, shipping stays at $46.50
  • Overnight and 2nd Day Air Part Orders:
    • Overnight is an additional $30.00
    • 2nd Day Air is an additional $15.00
    • Some heavier items have additional charges for 2nd Day and Overnight shipping.
      (Please use the shipping calculator on the checkout page to determine exact shipping charges.)
  • Overnight and 2nd Day Complete Drinking Fountain Orders: Please call 800-518-5388.

Shipping

  • We ship in stock orders received before 2:00 CST the same day (Mon-Fri).
  • We ship via UPS and Spee Dee Delivery. Orders typically only deliver on business days (Mon-Fri).
  • If you need Saturday delivery, please call, additional charges may apply.
  • Special order parts usually take 1-3 weeks.
  • Complete Water Coolers and Drinking Fountains ship direct from the factory. They will arrive in approximately 1-3 weeks. Map shows approximate shipping times for in stock parts


Notice to California and Vermont Residents

KullySupply.com will not ship any faucet or fitting used for drinking water including kitchen, lavatory, basin, or bar faucets that are not AB1953 Compliant. Please make sure the items you are ordering are compliant. If you have questions, please call us at 800-518-5388 for assistance.


Shipping Charges Outside the Contiguous U.S.

If you are located outside the Contiguous U.S., please call us at 952-898-6000 for rates.


Returns

We have a thirty day money back return policy. You may return your part in its original wrapper within thirty days for a refund. Shipping and handling charges are not refundable unless we select the wrong part for you. Please call 800-518-5388 to request a Return Authorization Number before sending your part back.

**Note: Freight items are subject to a 20% restocking fee if returned. If needed, please call to verify you are ordering the correct item, or if you have questions 800-518-5388.

Complete Water Coolers and Drinking Fountains must be returned in original package and in new resaleable condition. Customer is responsible for return shipping of $46.50. Water Coolers cannot be shipped UPS, FedEX, or Speedy, as it damages the cooling system. These items must be shipped freight. Water Coolers must be shipped upright to prevent damage to the cooling system. A refund less original shipping charges will be issued upon inspection and acceptance by our staff. If you need to return a water cooler or drinking fountain please call us and we can help you arrange return shipping.

Special orders are subject to special return policy. For more information, call 800-518-5388.


Sales Tax

Sales tax will only be charged for orders shipped to Minnesota (7.125%).


Secure Shopping

Every transaction you make with KullySupply.com is 100% safe. Your credit card transactions use Secure Socket Layer (SSL) to protect your information over the internet.


Privacy Policy

KullySupply.com will not share, sell, or loan your information to any third parties.


Payment Policy

We accept Visa, Mastercard, American Express and Discover. We also accept faxed Purchase Orders from schools and institutions. After placing your order our secure shopping system will charge your credit card. (fax 952-898-6001)

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