Choose your Drinking Fountain Brand

Thanks so much for everything. Feel free to forward this email to your supervisor, to let him/her know that you did an outstanding job today!

You are wonderful Shawn! Thank you again. Happy holidays and wonderful 2017 for you and yours.

I rated you a 5. I would have given you folks a 10 but 5 was your highest rating you show. Just a little background for this testimonial. I have been dealing with Flushmate Customer Service for over two weeks. On 2/11/2018 I called in a problem with my tank wouldn't stop or flush. The young lady was super nice and tried to fix the problem with a few steps. It still wouldn't stop running. She said she would send me out a new cartridge and It should arrive in about 3 days. Bingo it did as promised. However the repair only lasted a day. I called back on 2/22/2018 and spoke to another gracious young lady. While my tank was not one on their recall she still said she would send me out a whole new tank. I received it on 2/27/2018. I called my plumber and he said he couldn't come till 3/4/2018. I scheduled it with him. I then discovered Flushmate had DIY videos so I checked it out. After several missteps and several hours of knuckle busting I just completed the task at 4a.m. All seems to be working and I'm about to try and get a few winks. In closing let me thank everyone I dealt with for going above and beyond in customer service..

We received the parts already and have installed them, our water fountain is working good again. Thanks for your help with this.

You are truly helpful. I am guessing they are fortunate to have you working for them. Have a great day!